Kristen Noakes-Fry, ABCI
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Avoid being âblindsidedâ by an unexpected emergency or crisis in the workplace â violence, natural disaster, or worse! Bruce Blytheâs The Managerâs Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively â on behalf of yourself and your co-workers â in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires.âHope for the best and prepare for the worstâ sums up Blytheâs philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked â and not worked â in his 30+ years of experience with companies just like yours. With Blytheâs advice, you can act fast to:Find out the accurate facts you need to strategize and implement a response.Compile a checklist of immediate action items.Create a crisis command center (CCC.Select the best people for your action team and determine action steps. .Understand how to make good decisions in a crisis or emergency. .Handle the human side of a traumatic incident. .Set priorities in multiple timeframes. .Establish a ânew normalâ as everyone phases back into productive work after the incident.To help you take the actions that will make a difference, the book includes:Practical forms, checklists, cases studies, and real-life examples.âQuick Use Response Guideâ at the end of each chapter â all four can form a handy pocket guide.
Acerca de Kristen Noakes-Fry, ABCI
Kristen Noakes-Fry, ABCI, is Executive Editor at Rothstein Publishing. Previously, she was a Research Director, Information Security and Risk Group, for Gartner, Inc.; Associate Editor at Datapro (McGraw- Hill); and Associate Professor of English at Atlantic Cape College in New Jersey. She holds an M.A. from New York University and a B.A. from Russell Sage College.
Acerca de Bruce T. Blythe
Bruce T. Blythe is an internationally acclaimed crisis management expert. He is the owner and chairman of three companies that provide employers with a continuum of crisis preparedness, crisis response, and employee return-to-work services:Crisis Management International (Atlanta-based) is the preparedness arm of the three companies. CMI has assisted hundreds of companies worldwide with crisis and business continuity planning, training and exercising. CMI also provides workplace violence preparedness programs and threat of violence consultations through a specialty network of threat management specialists, including former FBI and Secret Service agents.Crisis Care Network (based in Grand Rapids, Michigan) responds to corporate crisis situations 1,000 times per month through a North American network of crisis mental health professionals.Behavioral Medical Interventions (Minneapolis-based) accelerates employee return-to-work for workers comp and non- occupational injury cases.Blythe has been personally involved in crises such as the 1993 World Trade Center bombing, mass murders at the U.S. Postal Service, the Oklahoma City bombing, 9/11, commercial air crashes, rescue of kidnap and ransom hostages, Hurricanes Andrew and Katrina, earthquakes, fires, floods, and reputational crises. He serves as a consultant and certified coach to numerous Fortune executives and managers in Strategic Crisis Leadership preparedness and response. He has served in the Military Police for the U.S. Marine Corps. He’s a certified clinical psychologist and has been a consultant to the FBI on workplace violence and terrorism.Widely regarded as a thought leader in the crisis management and business continuity industries, Blythe has appeared on NBC’s Today Show, CNN, ABC’s 20/20, CBS’ 48 Hours, CNBC, NPR and others. Fast Company Magazine published a cover-story article about Blythe’s leadership in responding to 204 companies onsite, all within three weeks following 9/11. He provides commentary in The Wall Street Journal, Newsweek, Business Week, Smart Money, New Yorker, Fortune Magazine and USA Today.He serves as a keynote presenter to 50 national and international conferences per year.
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